Your website, handled — secure, updated, always online.
Proactive care plans that keep your site fast, secure and current: updates, backups, monitoring, small fixes and priority support from the team that knows how it's built.
- App maintenance and integrations
- Website maintenance
- Server and cloud
- Ownership
- You own everything, fully assigned
- Capabilities included
- 19+
Fixed price, agreed in writing.
Everything website maintenance should include — and usually doesn’t.
Updates & patches
Core, plugin and dependency updates tested on staging before production.
Backups & recovery
Daily off-site backups with tested one-click restores.
Uptime & security monitoring
24/7 monitoring with rapid response when something looks wrong.
Content & small changes
Monthly dev time included for edits, tweaks and improvements.
Priority support
A real team on email/WhatsApp with guaranteed response times.
Monthly health reports
Plain-English reports: what we did, site speed, security status.
Green gauges, quiet nights.
Uptime, speed, backups and security on one screen — the monthly report our care-plan clients actually read.
- 99.99% uptime across managed sites
- Updates tested on staging before production
- Daily off-site backups with tested restores
The team serious brands pick for website maintenance.
We deliver website maintenance as part of one accountable in-house team — designers, developers and marketers in the same room — across the USA, UK, Canada, UAE, Australia and India. Fixed prices agreed in writing, and you own everything we produce.
Evidence over opinion
Research, testing and heatmaps decide — not the loudest voice in the room.
Every state designed
Errors, empty states, loading, edge cases — not just the happy path.
Token-based systems
Design systems your developers can actually build from, tokens and all.
Accessibility as standard
WCAG-aware contrast, focus and interaction patterns in every screen.
Developers in the room
Designs reviewed for buildability before you ever see them.
Content-first, not lorem ipsum
Layouts designed around your real copy and imagery, so nothing breaks the moment production content goes in.
Trusted by teams across six markets
Why website maintenance is one of the smartest investments you’ll make.
Not a cost to minimise — money that comes back, in ways you can point to a year from now.
Fewer support tickets
Interfaces users understand without help reduce the ongoing cost of explaining your own product to customers.
Higher conversion, same traffic
Clear hierarchy and tested flows turn more of the visitors you already have into customers, at no extra ad spend.
Cheaper to extend later
A documented design system means new pages and features cost design hours, not a redesign.
Fewer costly rebuilds
Decisions validated with real users before development starts catch expensive mistakes on paper, not in production.
Faster developer handoff
Spec'd, token-based files mean less back-and-forth and fewer implementation bugs to fix after launch.
A brand that earns trust faster
Considered design shortens the distance between a first visit and a decision to buy.
How we deliver website maintenance — step by step.
Onboard & audit
We take over hosting/DNS access safely, audit the site and fix urgent issues in week one.
Stabilise
Backups, monitoring, staging and update schedules put in place.
Maintain
Scheduled updates, security scans and included change-requests handled monthly.
Improve
Quarterly reviews recommend speed, SEO and conversion improvements from real data.
The stack behind our website maintenance.
Proven, boring-in-a-good-way technology — chosen for speed, security and long-term maintainability, not résumé décor.
cPanel / WHMHosting management
NGINXServing and caching
DockerConsistent environments
CloudflareCDN and WAF
DigitalOceanVPS hosting
GitHub ActionsAutomated deploys
RedisObject cachingWebsite Maintenance packages & pricing.
Fixed quotes, no hourly surprises — these are honest starting points; your exact quote is itemised free within one business day.
Essential
Peace of mind, minimum fuss
- Core, theme & plugin updates
- Daily off-site backups
- Uptime & security monitoring
- Monthly health report
- 1 hour of content edits/month
Business
For sites that make money
- Everything in Essential
- Staging environment for safe updates
- Quarterly speed & Core Web Vitals tuning
- Security hardening & WAF rules
- 4 hours of development time/month
- 4-hour response SLA
Mission Critical
Downtime is not an option
- Everything in Business
- Real-time replication & instant rollback
- 24/7 monitoring with on-call escalation
- 1-hour response SLA
- 12 hours of development time/month
- Named technical account manager
Prices are honest starting points for typical scope — complex projects are quoted precisely, and the quote is always free.
What lands in your hands.
- Daily off-site backups
- Weekly core/plugin updates
- Uptime + security monitoring
- Monthly dev-time allowance
- Staging environment
- Monthly health report
Don’t see something you need on this list? Ask — we’ll tell you honestly whether it’s in scope, and quote it if it is.
Signed into every website maintenance engagement.
Fixed quote, no surprises
The approved price is the final price for the agreed scope.
On-time delivery
A dated sprint plan on day one — and we keep it.
30-day post-launch support
Bugs and tweaks after launch are on us, not on a new invoice.
Your IP, fully assigned
Everything we make for you belongs to you. In writing.
Website Maintenance insights, free to steal.
The same thinking we bill for, written up properly — guides our clients read before (and after) hiring us.
19 things we do inside this service.
Not a menu of upsells — this is the scope we work within. If what you need is on this list, it’s in the quote. If it isn’t, ask and we’ll tell you honestly whether we’re the right people.
App Development — the full scope.
Every capability below is work we do in-house. Nothing is subcontracted, and nothing is a placeholder for a conversation about scope later.
- In-house team only
- One accountable contact
- 19 capabilities, quoted upfront
App maintenance and integrations
Keeping a shipped app working as the platforms move underneath it.
What that covers
- Bug fixing and performance tuning
- OS version compatibility updates
- Payment gateway and SDK integration
- Push notifications — Firebase, OneSignal
- In-app purchases — StoreKit, RevenueCat
Website maintenance
The unglamorous work that stops a site quietly rotting.
What that covers
- Core, theme and plugin updates
- Speed and performance tuning
- Automated daily and weekly backups
- Security monitoring and malware cleanup
- Uptime monitoring and alerting
Server and cloud
Keeping what it runs on healthy, patched and appropriately sized.
What that covers
- Server health monitoring and load balancing
- SSL setup and auto-renewal
- cPanel, Plesk, VPS and dedicated server management
- Cloud architecture on AWS, DigitalOcean or Vercel
- Database optimisation and index cleanup
Bug fixing and emergencies
When something breaks and it needs to be working today.
What that covers
- Broken layout and CSS troubleshooting
- Downtime recovery
- Form and script repair
- Payment processing errors
Often combined with
These sit in the same discipline and are usually scoped together — one team, one timeline, one invoice.
Your website maintenance project, stage by stage.
Most agency process diagrams describe the agency. This one describes what lands in your inbox — because that’s the part you can hold us to.
Discovery & research
We learn the brand, the users and the goal before a single pixel is drawn.
- Brand, audience and goals mapped
- Competitor and reference review
- Content and journey requirements
- A creative brief agreed in writing
Structure & wireframes
The skeleton first — because layout and flow decide whether a design works.
- Information architecture and user flows
- Low-fidelity wireframes for key screens
- Content hierarchy resolved
- Feedback loop before visuals begin
Visual design
High-fidelity, on-brand and responsive — accessibility built in, not retrofitted.
- High-fidelity design in Figma
- Responsive across breakpoints
- WCAG 2.2 AA contrast and states
- A reusable component library
Prototype & test
Something clickable to feel and test before it becomes code.
- Interactive prototype of core flows
- Usability review and refinements
- Motion and micro-interaction specs
- Stakeholder sign-off
Handover
Dev-ready files and a system, not just flat screens.
- Design system and tokens documented
- Assets exported and organised
- Developer-ready specs and annotations
- Everything transferred to you
Support & iterate
Guidelines to keep it consistent, and us on hand as it grows.
- Brand and usage guidelines
- Revision rounds as agreed
- New screens on the same system
- Retainer optional, no lock-in
The AI we actually use.
Not a list of logos to look current. Each of these does a specific job on real client work — and where a model isn’t the right tool, we say so rather than reaching for it.
Research, drafting and analysis
ClaudeAnthropicLong-context code review, technical writing
ChatGPTOpenAIContent drafting, competitor research
GeminiGoogleMultimodal — screenshots, video, spreadsheets
Workflow and integration
ZapierNo-code actionsForm-to-CRM routing, lead notifications
n8nOpen-source flowsSelf-hosted pipelines where data can't leave
LangChainAgent frameworkRetrieval over a client's own documents
In the editor, every day
- Claude CodeAnthropicRefactors and migrations across a whole repo
CursorMulti-model IDEInline edits with the codebase in context- CopilotGitHub · VS CodeCompletion and test scaffolding
From idea to clickable
v0VercelUI exploration before committing to a direction
FigmaDesignThe prototype clients sign off on
StorybookComponentsEvery component reviewable in isolation
Website Maintenance questions, answered.
Straight answers, no fine print. If yours isn't here, ask us — we reply within one business day.
Still have questions?
Real humans, one business day.
- No-obligation, fixed quote — free
- Talk to the team who'll build it
- Reply within one business day
Yes — most care-plan clients come to us with sites built elsewhere. We audit first, fix the urgent issues, then run the plan.
Often paired with website maintenance.
Ready to talk website maintenance?
Let's build it together.
Tell us where you are and where you want to be — we'll map the route and quote it, free.
